Privacy Policy

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By simply browsing the website and using cookies,Best Steel collects data from data subjects, such as the type of browser used, their operating system and IP address, in order to improve their browsing experience and manage the website. However, please consult the Cookies Policy in order to obtain more information on the cookies used on the Website. Additionally, in order to send queries, Best Steel will require personal data from the user, such as name, surname and e-mail address through the different contact forms available on this website. These forms will additionally indicate which personal data are compulsory, and that failure to provide this compulsory data may make it impossible for Best Steel to fulfill the request made by the data subject.


Personal data of the data subjects will be processed for the following purposes: Provide the information that the data subject has requested through the corresponding email address provided through the Website. Perform the correct management and investigation, where appropriate, of the complaints made via the Complaints Channel on the Website. With regard to the personal data collected through the use of cookies, the data subject may consult the different purposes of processing in the Cookies Policy. Best Steel will only process the personal data provided for the aforementioned purposes. In the event that the information is used for a different and incompatible purpose, Best Steel will request prior consent from the data subject.


The legal basis for the processing of personal data is the consent granted by the data subject through the sending of the corresponding form or email. However, the processing of data carried out for the purpose of managing and investigating the complaints submitted through the Website’s Complaints Channel is lawfully based on Best Steel’s legitimate interest. With regard to the cookies included in the Website, the legal basis that enables Best Steel to process the personal data of the data subject is detailed in the Cookies Policy.


Best Steel is the main recipient of the data collected from the data subjects. However, in order to carry out the purpose for which the user’s personal data have been collected, it is sometimes necessary to communicate this personal data to Best Steel companies, which are listed on this Website. Given the international nature of the Best Steel, international transfers of personal data may be carried out, although appropriate measures are guaranteed in the processing of the data at all times. With the exception of these cases, no international transfers or further communication of data are foreseen, unless required by law.


Best Steel will only store data subjects’ personal data to the extent that they are necessary for the purpose for which they were collected and according to the legal basis that legalizes the processing. In particular, Best Steel shall maintain the personal data collected via the inquiries made by the data subjects for the time necessary to respond thereto, provided that the data subject has not withdrawn their consent or exercised their rights to deletion, erasure or limitation of the processing. In the event that the data subject exercises any of the aforementioned rights, Best Steel may keep the personal data, without making use of the data, insofar as this data may be necessary for the exercise of its right of defense against potential claims or in the event that legal, judicial or contractual responsibilities could arise that should be taken care of and for which their recovery could be necessary. In the particular case of the data contained in the Complaints Channel, this personal data shall be kept for the time necessary to carry out the reception and investigation of the alleged act. In any case, 3 months after receipt of the complaint, the personal data shall be deleted from the system.


Best Steel has adopted the appropriate technical and organizational measures to guarantee an adequate level of security for the personal data it processes and has implemented other means and additional measures within its capacity to prevent the loss, alteration, processing or unauthorized access to personal data.


Best Steel reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence.EMAIL:
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